User reviews
iPage is a website hosting provider that has been in business for over 15 years.
iPage has a few unique propositions that many other hosting companies don’t offer, such as:
1. Anytime money back guarantee
2. Hiring North American techs and support
iPage is currently one of the largest website hosting providers in the world. With currently over 1 million websites under management and a huge emphasis on customer service.
Hosting prices are very competitive in comparison to other hosting services. Offering unlimited hosting for only $3.50 per month. With each hosting subscription they offer the following for free.
1. Domain name registration (1 free domain)
2. Free Security Suite
3. Free advertising credits from Google, Yahoo and Facebook
4. One click website building tools
5. iPage offers a money back guarantee, anytime during your stay
As stated above, iPage’s mission is to make sure that each and every customer is a happy one. They put customer service first and do all they can to assure that you have a good experience.
All of iPage’s hosting offers Unlimited Disk space, Unlimited Bandwidth, Unlimited Hosting of Domains, and 24/7 customer support.
iPage also has one of the best uptimes in the industry. iPage prides itself on minimal downtimes. This is crucially important as some hosts have frequent downtimes which can cause a lot of heart ache in the future.
I’ve been with iPage for a while now and can’t even tell you how pleased I have been with their service. When I signed up I really needed to have some help transferring my site. iPage helped me transfer my website from my old host to my them with no hassle, and within a few hours.
That’s service! My website has had no downtime and all scheduled repairs occur on off-peak hours and are done quickly.
I’m very pleased and would recommend iPage to anyone.
iPage has been a tremendous source of help for my small business website. I really didn’t have a clue as to what I was doing, but they helped me build the knowledge to get my site up and going. After I got my site going I tried using Adwords with the coupon they offer, free coupons always help. I love iPage and have told many others about it as well.
I really can’t complain very much with this service. It works well, a decent uptime, cheap prices. There are some lacking features. I’ve had better experiences with hosts and also very very bad experiences. I would rate this somewhere between OK and great.
After just 1 week fron joining iPage I had 2 downtime incidents with them (48 hours in total) and I expressed to them my wish to cancel the account.
Only 4 days after that last incident suddenly I found yet again that my sites were down. I tried to send them an email requesting to cancel my account but to my surprise I already had an email from them, stating that “Unfortunately we have canceled your account due to TOS (terms of service) violation”.
I spoke with them for 3 hours (the chat was disconnected 5 times!) and No-one would tell me why my account was cancelled, which TOS I’ve “violated” nor whether they intend to give me a refund or what…
The next day I called them again and then (finally) someone told me that they “had receive a DMCA takedown notice and they try to contact me to no avail” (?!).
Obviously they didn’t agree to send me a copy of that alleged “takedown notice” nor manage to explain how they “tried” to contact me…
Since then they promised to get back to me with more info about the issue, and naturally they haven’t done it yet.
Moreover I gave them my personal cell phone so they could easily reach me – how naïve of me.
So, in short:
They had almost 48 hours of downtime
They cancelled my account giving me zero warning due to a bogus DMCA claim
They caused me the loss of one of my sites data – didn’t gave me time to backup
They stole my domain (“seized him”, as they said)
Stole my money (giving me zero Refund)
If that’s the behavior of a serious web hosting company than the World is really upside down…
My hosting with iPage is up for renewal, and they are invoicing me for three times the advertised price, which I paid when I set up my account a year ago. When i queried this and asked why they were billing me almost three times the advertised price of $3.50/month the didn’t answer my question, but replied:
“We do apologized for the inconvenienced that this caused you.
While we always make every effort to keep our prices low, from time to time we do find it necessary to make pricing adjustments. Unfortunately, we had to increase the price for the hosting packages due to the following reasons:
1. Rising cost of technology and support resources.
2. To control inflation.
If you have any further questions, you can email us back or update the support console. We are available 24×7. ”
They then offered me $83.40 per year, effectively twice the advertised price …since I am one of their ‘valuable customers’.
They WERE good up till now, but if you are considering using them, be aware that the pricing they advertise ONLY applies to the first year.
I don’t have a problem with them charging a fair price, just that this is – in my opinion – a deceptive sales practice, as nowhere is this made clear when you set up a new account with them.
Yes I have had this experience too…more than double for renewal but they were very quick to offer me a large reduction…still up $20 which is ridiculous.
“ipage and ipower are Verry bad Hosting company!
Proof with host-tracker:
Daily uptime:96.33% Downtime:52 min(s) 49 sec(s)
Daily uptime:98.85% Downtime:12 min(s) 60 sec(s)
Daily uptime:5.99% Downtime:22 hour(s) 33 min(s)
Daily uptime:0.00% Downtime:23 hour(s) 59 min(s)
Still Wanna buy ipage and ipower?”
I have not been able to access ipage.com (control panel) nor my own website for over 10 days due to server router issue.
Error: ..can’t open the page “http://www.ipage.com/” because …can’t find the server “www.ipage.com”.
ipage provides no cost-free way for me to report or get updated about the issue.
Not happy!!! Costing me money!!! No contact from them.
iPage is a scam operation. Their website didn’t work for me, and they kept giving me stupid advice, like “try to reset your password.” Then when you cancel, they charge you $15.00. I’ve only been with them for 2 days. This would be illegal in the US, but since they’re based in Canada, they’re not subject to US laws.